Marketing & Advertising
The marketing of an ecommerce business is paramount to its success. Our coverage includes insights on email marketing, content marketing, pay-per-click advertising, social media marketing — Facebook, Twitter, Instagram, Pinterest — affiliate marketing, video advertising, and much more.
Content Marketing | Email & Text Marketing | Google Ads | Influencers & Affiliates | Social Media-
Email & Text Marketing
Good, Bad Email Design for Ecommerce Merchants
May 20, 2013 • Carolyn Nye
Email design has changed over the years. It has evolved from basic text, to beautiful design with great images, to hybrids that balance images and text. With the majority of shoppers previewing or reading emails on their smartphones, many ecommerce merchants wonder what the best practic...
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Google Ads
How to Sell on Marketplaces without Harming your Store’s Brand
May 16, 2013 • Dale Traxler
In "Third-Party Marketplaces: What Merchants Should Know" and "Marketplaces: How to Sell More in 2013," we addressed tactics — pro and con — for using marketplaces. Some merchants avoid marketplaces, believing they compete with their stores' brands. Others enjoy the additional revenu...
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Social Media
Instagram’s ‘Photos of You’ New Sharing Feature
May 15, 2013 • Paul Chaney
Popular photo-sharing app Instagram recently introduced a new sharing feature called "Photos of You," which allows users to tag other user accounts in pictures they take. For example, if a user snaps a photo of a group of friends, he or she can tag each person in the image, similar to...
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Social Media
Using Vine Videos for your Ecommerce Business
May 8, 2013 • Paul Chaney
Vine is a new iOS app that allows users to record six-second, looping videos — called "vines" — on their iPhones, iPod Touches, or iPads. The videos can then be shared with followers on Twitter and Facebook. Users can shoot very short clips, then edit them together to create stop-motion...
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Marketing & Advertising
Ecommerce Search Marketing Evolves
May 3, 2013 • Dale Traxler
A few years ago, small ecommerce business owners invested a good part of their marketing budgets on search engine optimization. Their goal was typically to obtain the highest possible search rankings, to capture as much organic traffic as possible. Many businesses used that as their cor...
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Marketing & Advertising
3 Google Product Feed Mistakes
May 2, 2013 • Mary Weinstein
Google Shopping has provided a good return on investment for many merchants. To achieve even better performance and higher sales, merchants should focus on their Google product feeds. I addressed that last month, in "Google Shopping Feed: 3 Things You Should Be Doing." Your feed com...
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Social Media
Understanding YouTube’s Redesign of Channels
May 2, 2013 • Paul Chaney
YouTube recently announced major design changes to its channel interface. YouTube cited three reasons for the changes: Increase the number of channel subscribers; Ensure branding works across all devices — desktops, tablets, smartphones and television; Show more content to draw viewer...
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Influencers & Affiliates
Managing the Google Affiliate Network Closure
May 1, 2013 • Carolyn Kmet
The most significant development in the affiliate industry recently is Google’s announcement that it will be shutting down its affiliate network. According to the notification from Google to all affiliates on April 18, 2013, all affiliate relationships will be severed on July 31, 2013....
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Marketing & Advertising
How to Remove Ripoff Report Pages Via SEO
May 1, 2013 • Chris Silver Smith
Companies and individuals are becoming increasingly aware that their reputations are dependent on the first page of results when people search for their names on Google and Bing. Unfortunately, sites like RipoffReport.com and others often leap abruptly into visibility for name searches, embarrassing those affected and even harming business or individual's chances of employment.
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Social Media
Facebook Changes Layout of Mobile App
April 29, 2013 • Paul Chaney
Facebook recently changed the Pages layout in its Apple iOS mobile app. The reason for the change, according to Facebook, is that roughly 50 percent of Page visits come from mobile devices. A new Android version is coming soon, Facebook announced. "We've developed a new mobile Pages l...
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Social Media
10 Ideas for Facebook’s New Cover Images
April 23, 2013 • Paul Chaney
Facebook recently changed its policy on cover images for business pages. The 20 percent text overlay rule is still in effect, but other restrictions have been dismissed. The new guidelines provide much greater flexibility in what owners can do with their pages, stating, "All covers ar...
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Social Media
13 Inspiring Brands on Pinterest
April 22, 2013 • Sig Ueland
Pinterest is a place for inspiration. Successful brands use it not only to show off a product, but also to inspire people with the ideas, moods, and images behind the brand. Here is a list of brands that inspire on Pinterest. Their boards are filled with beautiful images and amazing d...
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Social Media
25 Tips for Successful Twitter Engagement
April 22, 2013 • Paul Chaney
Many ecommerce merchants use Twitter to connect with customers, build personal relationships, and influence conversations to meet business objectives. Merchants can learn what customers have to say about their brands and products, provide proactive customer service, and create promoti...
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Marketing & Advertising
‘Integrated Marketing’ Latest Buzzword, Critical Ecommerce Activity
April 19, 2013 • Dale Traxler
Seemingly, when I become comfortable with a widely used technology term, someone creates another version. That's frustrating. But having been around technology for roughly 30 years, I’ve grown used to it. I may have even contributed to it as a marketing professional and author. A quick...
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Email & Text Marketing
Applying Data to Improve your Email Communications
April 19, 2013 • Carolyn Nye
With so much information available about your customers and prospects, how do you apply that information to your email communications? In this article, I'll address steps to apply the right data to improve your email-marketing program. What Data Do You Have? This question is not alwa...
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Social Media
Using Twitter Hashtags for Ecommerce Marketing
April 17, 2013 • Paul Chaney
By some accounts, as many as 75 percent of Twitter users include hashtags in their tweets. While hashtags are popular, from a marketing perspective it helps to understand why and how to use them. This article outlines 10 ways merchants can use hashtags, along with guidelines for their u...
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Social Media
Facebook Changes Ads Manager to Improve Tracking
April 12, 2013 • Paul Chaney
Facebook recently made several changes to Ads Manager to make it easier for advertisers to track performance against goals and to better measure the return on investment. Ads Manager Changes Advertising goals highlighted. Ads Manager now shows the most relevant actions for your adver...
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Social Media
Buffer: Timesaving Social Sharing and Management Application
April 8, 2013 • Paul Chaney
Sharing content to social networks typically happens in one of two ways: by clicking a social sharing button found on many blogs and websites, or by using a social media management platform such as HootSuite. Buffer, a new social sharing application, combines both of these functions. ...
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Marketing & Advertising
Google Shopping Feed: 3 Things You Should Be Doing
April 5, 2013 • Mary Weinstein
Editor's Note: We welcome Mary Weinstein as our newest contributor. She will address selling on comparison-shopping engines, marketplaces, and other channels. Weinstein is an account manager for CPC Strategy, a comparison shopping-engine consulting firm for ecommerce merchants. Her fi...
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Social Media
5 Social Marketplaces for Merchants and Shoppers
April 2, 2013 • Paul Chaney
Social marketplaces promote interaction between merchants and their customers, and enable product discovery in a social environment where shoppers can rely on the influence of friends to help them make informed shopping decisions. One successful social commerce model is bazaar-style ma...
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Google Ads
PPC Advertising: 5 Daily Activities to Grow Profits
April 2, 2013 • Scott Smigler
My company recently surveyed 100 small and mid-sized online retailers that do not outsource the management of their Google AdWords campaigns. We asked a simple question, "How often do you manage your AdWords account?" According to the survey results, which are summarized in the graphi...
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Influencers & Affiliates
2 Affiliate Promotion Case Studies
April 1, 2013 • Carolyn Kmet
Affiliate-marketing managers frequently offer bonus incentives to drive sales or increase traffic. My firm recently tested two different bonus-incentive strategies, both of which were successful. This article describes them. Plus-Size Fashion Retailer: Style Consultation and Gift Card...
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Social Media
4 Tools to Simplify the Blogging Process
March 27, 2013 • Paul Chaney
Bloggers can spend a lot of time selecting topics and researching and writing the posts. Here are four tools I use to speed up the research process. Used in the ...
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Social Media
Pinterest Adds Analytics Component
March 20, 2013 • Paul Chaney
Pinterest launched business pages a few months ago, which allow companies to create accounts specifically related to their websites. Last week, Pinterest took another step toward increasing the value it provides businesses by adding an analytics component. "Bloggers, businesses, and...
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Social Media
6 Alternatives to Google Reader
March 19, 2013 • Paul Chaney
Google announced last week that it is retiring Google Reader, its longstanding RSS feed reader application, citing a decrease in use. The announcement created a furor across the Internet. Deliberating Google’s ...
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Email & Text Marketing
5 Tests to Improve your Email Marketing
March 18, 2013 • Carolyn Nye
For email marketers, there are several key tests that will improve a campaign, and an ongoing program. Here are five basic testing strategies to optimize your email marketing efforts. Subject Line Testing Many marketers believe that a subject line’s purpose is simply to get people to...
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Social Media
Facebook Changes News Feed; Implications for Merchants
March 14, 2013 • Paul Chaney
Facebook announced in a press conference last Thursday that it has drastically revamped the all-important News Feed, turning it into a “personalized newspaper” that emphasizes what friends are sharing.
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Social Media
Understanding Google+ Design Changes
March 11, 2013 • Paul Chaney
Google+ recently made several design changes. The most prominent is to the cover image, which is now much larger. Google+ also changed the "About" page, and a "Local" tab was added to the left-column menu. The About page now consists of separate "cards" — such as Story, Places, Work, an...
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Social Media
How to Use Google+ Hangouts; Benefits to Merchants
March 6, 2013 • Paul Chaney
Hangouts is a popular component in the Google+ platform. Hangouts enables live video chats with up to 10 people using Google+, your website, and mobile apps for Android and iPhone. With Hangouts you can: Host live, face-to-face conference calls with customers, suppliers, affiliates ...
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Marketing & Advertising
How to Monitor Yelp, Other Review Sites
March 5, 2013 • Ryan Welton
In "Monitoring your Online Reputation in 2013," contributor Micah Buchdahl described the need to closely monitor what others say about your company online. Firms like Reputation.com have turned digital perception into a successful business, helping individuals and businesses manage how they are perceived online.