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Social Media
How to Use Pinterest for Your Ecommerce Business
January 16, 2012 • Armando Roggio
Learning the ins and outs of popular social sharing site Pinterest takes only minutes, but can have a positive effect on ecommerce marketing. Pinterest may be the hottest property in social media sharing, with a growth rate that rivals Facebook, Twitter, and Google+. It also has the po...
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Conversion
Daily Deals: A Good Investment for Merchants?
January 16, 2012 • Marcia Kaplan
Daily deal sites generated a lot of news and excitement in 2011 — mostly from the consumer perspective. I thought it would be useful to review some of the key factors in deciding whether participating in daily deals is a good idea for merchants. Some commentators have suggested that "d...
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Design & Development
220 Million Top-Level Domains: A Breakdown
January 13, 2012 • Sig Ueland
Internet Corporation for Assigned Names and Numbers (ICANN) began accepting applications for new custom top-level domains (TLDs) on January 12. While the new TLDs are cost-prohibitive to small businesses — $185,000 each — the domain landscape is about to change dramatically. The applica...
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Keyword Research
Optimizing a Page for Search Engines, Part 1: Keyword Research
January 13, 2012 • Jill Kocher Brown
Editor’s Note: This is the first installment of a three-part series on optimizing ecommerce pages for search engines. “Part 2: Keyword Mapping” and “Part 3: Keywords to Content” we published ...
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Payments
Credit Card Processing: Don’t Be Seduced by Teaser Rates
January 12, 2012 • Phil Hinke
Editor's Note: Contributor Phil Hinke is a veteran of the credit card processing industry. He now consults with merchants to help them lower their processing costs, believing the credit card industry is often unfair to them. His latest installment is below. In "Durbin Amendment May Fos...
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Finance
Buying Sites to Boost Traffic
January 12, 2012 • Armando Roggio
Purchasing and maintaining established, niche websites may help online retailers increase site traffic and sales. Boiled down to its essence, much of online retail marketing is devoted to increasing site traffic in the hope that more visitors will ultimately lead to more sales and more...
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Business
Using Real People to Test a Website
January 11, 2012 • PEC Staff
Knowing how consumers interact with an ecommerce site can be greatly beneficial. There's a company that provides real-time user tests, where humans navigate through a site and record their experiences. The results can identify potential problems, which merchants can then correct to impr...
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Social Media
4 Essential Social Media Tools
January 11, 2012 • Paul Chaney
Social media is an important marketing component for many ecommerce merchants. As such, effectively managing engagement on sites like Facebook, Twitter, LinkedIn and YouTube is critical. The following is a list of four tools that I use for my own business — and my clients' businesses....
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Social Media
Use Pinterest to Raise Consumer Interest
January 10, 2012 • Armando Roggio
The visually-oriented social bookmarking site, Pinterest, lets users share pictures and video, and presents a new opportunity for online retailers to engage potential customers. Pinterest generated more than 11 million visits during a single week in December 2011, according to Experian...
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Staffing
10 Tips to Hire a Great SEO Agency
January 10, 2012 • Jill Kocher Brown
Staying on top of search engine optimization requires time and effort that many small businesses can’t afford in-house. One obvious solution is to turn to an agency. But which ones can be trusted and which will under deliver and overcharge? Before just picking the number one result in a...
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Staffing
Try Amazon’s Mechanical Turk for Inexpensive Labor
January 9, 2012 • Armando Roggio
Amazon's Mechanical Turk crowd-sourcing marketplace has been online since November 2005 and serves as a way of getting humans to perform common, repeatable tasks that computers have not yet mastered. For ecommerce, the Mechanical Turk service can help produce product descriptions, sor...
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Social Media
Google+ Adds Multiple Administrator Capability
January 9, 2012 • Paul Chaney
Google's new social network, Google+, has added a much needed capability to its businesses pages: multiple administrators. This feature functions similarly to Facebook Pages in that it allows a business to have more than one "manager" — to use Google's term — who can update its Google+...
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Conversion
U.S. Online Holiday Sales Reach $37 Billion, Set Record
January 6, 2012 • Armando Roggio
Deep discounts and free shipping fueled a record setting November-to-December holiday shopping season for online merchants in 2011 in the U.S., according to a new report. Cyber Monday also saw an extraordinary $1.25 billion in sales. "The 2011 online holiday shopping finished with slig...
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Google Ads
Creating a Killer Post-Holiday PPC Strategy
January 5, 2012 • Scott Smigler
Now that the holiday shopping season is over, here are some New Year's pay-per-click advertising tips to help you continue the growth of your online revenue. Review Cost-Per-Acquisition Data on a Category Level It’s often a good practice for online retailers to organize their pay-per...
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Design & Development
Creating Color Schemes for Web Design
January 5, 2012 • Drew Coffin
The color-concept terms I discussed in “Understanding Color Theory,” my previous article, will come in useful here while learning about color schemes in web design. First I am going ...
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Social Media
Using Social Buttons to Enhance Search Engine Optimization
January 4, 2012 • Jill Kocher Brown
Social "signals" increasingly influence search results in both Google and Bing. The search engines are coming to consider social signals as more indicative of how searchers value a page than traditional link signals — though links remain very important to search engine optimization. In ...
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Social Media
Social Media Users Look for New Products and Offers, Survey Finds
January 3, 2012 • Armando Roggio
Social media users connect with companies on sites like Facebook to learn about new products, find exclusive offers and contests, or just play games, according to a new survey of about 1,300 consumers. Consumers also have high expectations for online customer support. The Chief Marketi...
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Payments
Layaway: Retro Purchasing Process Reappears Online
January 3, 2012 • Marcia Kaplan
Layaway made a big retail comeback in 2011, with stores such as Sears, Walmart, and Kmart encouraging customers to take advantage of this retro purchase technique. Walmart discontinued layaway in 2006 but brought it back in 2011 for fine jewelry, toys, and electronics. Sears and Kmart o...
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Business
What website seller can do to maximize sale price
January 3, 2012 • Manish Shah
The best thing seller can do to make it very easy to sell the website is by creating a system in which business runs for itself (i.e. without sellers participation). If you can remove yourself from the business for year or more and still maintain the profitability, you can prove to the ...
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Influencers & Affiliates
Affiliate-Marketing Events Worth Attending in 2012
January 2, 2012 • Carolyn Kmet
Are you looking to launch your own affiliate marketing program? There are many good events that can help you get started. You’ll be able to meet affiliates and vendors in person, and find out what tools are needed to run a successful affiliate program. You’ll also be able to connect ...
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Email & Text Marketing
Segmenting Email Lists for 2012
January 2, 2012 • Armando Roggio
When ecommerce marketers make their New Year's resolutions, they should include improved email segmentation and personalization. Email segmentation is simply the idea of organizing email-marketing lists so that each group of recipients receives a relevant, even personalized, marketing ...
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Business
Multi-store Merchant Recaps 2011
December 30, 2011 • PEC Staff
With 2011 winding down, we recently asked an ecommerce merchant to recap his company's accomplishments for the year. The merchant is Chad Weinman, founder and CEO of Cat5 Commerce, which operates 10 separate online stores — including RunningShoes.com and TacticalGear.com — from its bas...
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Content Marketing
12 Sites for Ebook Publishing
December 30, 2011 • Sig Ueland
Ebook sales will be $9.7 billion in 2016, more than three times this year’s $3.2 billion in sales, according to a recent report by Juniper Research. Online publishers and ebook distributors offer a growing opportunity to authors and small publishers, as well as affiliate marketers. He...
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Business
25 Top Articles for 2011
December 29, 2011 • PEC Staff
As 2011 draws to a close, we've compiled a list of the 25 most popular Practical eCommerce articles for the year, based on the number of page views. Mobile apps were predominantly on the minds of our readers in 2011, taking three of the top four spots. Other subjects of interest includ...
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Customer Retention
7 Post-Holiday Revenue Generators
December 29, 2011 • Pamela Hazelton
For many online retailers, the month of January is a slow one. Between consumers paying off Christmas purchases and those taking time to relax, the remaining online shoppers are seeking good deals on accessories and hoping to take advantage of clearance sales. There are ways, however, ...
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Social Media
Facebook Replaces Profiles with Timelines; Implications for Merchants
December 28, 2011 • Paul Chaney
Facebook will soon make a dramatic change to individual user Profiles, turning them into “Timelines,” which Facebook calls “a new kind of Profile.” Rationale for ‘Timelines’ Facebook says its motivation for the ...
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Customer Retention
‘Auto Ship’ Programs Generate Repeat Sales; 2 Examples
December 28, 2011 • Louis Camassa
Many successful ecommerce businesses focus their marketing efforts on search engine optimization, shopping feeds, email, affiliates, and pay-per-click advertising. However, websites that sell consumable products — such as supplements, batteries, food, snacks, vitamins, beverages, and c...
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Business
The Changing Online-Payments Landscape
December 27, 2011 • Gagan Mehra
Most every ecommerce site accepts credit-card payments. But the type of cards that merchants accept can affect cart-abandonment rates, and many consumers expect payment options other than the four basic credit cards. Merchants that accommodate these new methods can increase sales. Th...
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Finance
Zynga Falters in Public Debut; Affects Facebook?
December 26, 2011 • Marcia Kaplan
The market for technology stocks is closing the year on a less than happy note and the disappointing public debut of online game provider Zynga did nothing to change the mood. Zynga's Opening Day Zynga's IPO was highly anticipated despite the fact that in the days prior to going publ...
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Conversion
5 Effective Online Marketing Tactics for 2012
December 26, 2011 • Armando Roggio
Marketing techniques that worked in the past may be far less successful in this emerging era of mobile devices, personalization, and social media. What follows are five suggestions for potentially potent marketing tactics for the coming year. These are not wholly new techniques, but r...